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Figured I'd make a blog like this one day, but just figured I'd rant about the customers who annoy me the most out of any others that I get. For context, I work at a Dunkin Donuts/Baskin Robbins, and while most customers are alright, there's some that just drive me mad.
Customers who order too much shit when I'm working alone
These are the kinda people who see I'm working alone (usually bc my coworker is either on break, in the back, or helping somewhere else) and STILL decide to place a massive order which takes me way too long to finish and ends up creating a line. Like if I'm working alone, now is NOT the time to be like "can I get 3 dozen donuts and 4 different kinds of drinks". If I'm working with someone else, it's whatever, we can split the work. But when I'm alone I'm just gonna be annoyed the whole time seeing that line grow when I'm working on ONE customer's order.
Customers who don't know what preordering is
At my job, there's a rule where if a customer wants more than 2 dozen donuts, or more than one Box-O-Joe (basically a big box containing 2 pots of coffee), they have to call in and pre-order. But apparently some customers don't know how to do that, since they just waltz in and are like "can i get 4 dozen donuts" or this one lady who ordered a latte and was like "can i order 3 box-o-joes" and I had to tell her she couldn't do that. Not only because of the pre-ordering rule, but also because we were low on coffee beans anyway. You really think you can just walk in and order 48 donuts? That ain't happening.
Customers who make really specific orders
When I mean "really specific orders" I don't mean something like "instead of vanilla in a smoothie, add rainbow sherbet", or "add caramel to a mocha blast", that's just whatever, I can do that. I'm referring to people who are like "can i get a small caramel dunkaccino, with 1 pump of caramel, in a medium cup with 2 espresso shots and extra whipped cream", and getting it slightly wrong results in me having to start all over. When someone does that I'm just tempted to spit in their drink, but I don't because I don't wanna get fired. :P
People who don't talk loud enough
Kinda says it all, but if I have to lean in to hear you say you want "² ᵍˡᵃᶻᵉᵈ ᵈᵒⁿᵘᵗˢ ᵃⁿᵈ ᵃ ˢᵐᵃˡˡ ᶜᵒᶠᶠᵉᵉ", you need to speak the hell up. I legit can't hear you over the blenders and milk steaming machine, now SPEAK UP.
Customers who go "hello" to my back
This one requires a bit of explanation. I'm referring to customers who for god knows what reason, they feel compelled to go "Hello" when my back is turned and I'm doing something else. Like I could be cleaning the counter after an order or literally working on a different order and they feel the need to go "hello" upon coming to the counter. I know they don't mean anything, especially since it's a friendly hello and not a rude "um hello?", but it REALLY gets under my skin when people do that. Like you can wait, your smoothie/milkshake/coffee is not that important.
Asshole customers
These kind of people are rare, but when they come up they're the actual worst. Like this one asshole who felt the need to say that my voice was "rude and obnoxious" when I was just talking in my normal speaking voice. Like thanks asshole, I didn't ask. The absolute worst guy was this dickhead who felt the need to rant at me and guilt-trip me to the point where I legit almost cried all because I was slightly rude to him (I'll admit, I was, but dude did NOT have to go that far). How was I rude? I apparently "cut him off" (I thought he only ordered one thing when he actually wanted several things because he paused before attempting to order something else, so I told him the price of what it was he wanted). Dude could tell I wasn't in a good mood anyway (and I wasn't, was going through a lot of shit at the time and didn't wanna be at work in the first place) and he thinks the right move is to do THAT? Dude was in his 30s too with a kid, he's too old to be doing that shit. Legit, if that guy tries to come back and order something, I'm not serving him. I'm not gonna take his order, I'm not gonna MAKE his order, he can get the fuck out of my face.
That's it, just wanted to get that off my chest.
Comments
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⋆Bee⋆
honestly if i worked in the fast food industry id cry. bust out sobbing uncontrollably. The amount of patience you need to deal with customers and that job in general is crazy
CamillaH
I work at a fast food restaurant and the amount of people who don't even treat me like a human is absurd. They think bc they ordered food imma kiss their ass and be the nicest person ever no matter how rude they are to me. Best place to work at if you wanna be looked down on and burnt out lmao
Vori
My friend works and Donald's and yeah, you both have the same experience. I guess this kind of behavior is from "I pay you, so you must give me that", like no b!#€h you pay for food, not for kissing your sorry ass. Some people need to have their face slapped so they can acknowledge they're talking to another human being
Theodore Snowfall
spit in their drinks
♱𝓗𝓪𝓷𝓷𝓪𝓱
once i was a dunkin and i a worker was mad at me i was confused n then i noticed that i was staring into their soul for the whole time i was waiting like i was posessed