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Strategic Inefficacy

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I just got an email from the Federal Office of Civil Rights after not hearing from them in four months. For a complaint I filed in July of last year, about a professor who has a track record of being homophobic, sexist, and discriminating against those of non-Christian religions, since despite my organization and others compiling recorded evidence against him, the school did nothing. And lest you think they're touching base with something useful, nope. They just emailed asking to call me because they still have questions.
It's so obvious they do this to try and get me to give up, so they can drop the case. The last two times they touched base for "questions" like this, they asked me shit I've already answered before. There's a term, strategic inefficacy, in the book Complaint! by Sara Ahmed that describes this. Complaints processes are almost always littered with strategic inefficacy. Being inefficient and frustrating to navigate on purpose so they don't have to deal with you. It's repulsive. And it's working! I'm tired! It seems like they'll never do anything, so why would I want to let them continue to string me along?!
My film class is finally starting, at least. Should be interesting. Talking about parody, pastiche, and camp. Afterwards I'm gonna go to a boxing basics class, I hope it goes well.

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milarkaz

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Thanks for sharing, this is the first time I've heard of the term, definitely gonna check Ahmed's book out. Bureaucracy sucks itself but purposeful inefficiency is downright evil, hope your boxing class goes well!


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