So, I started working on June 8th. The entire process leading up to that day was honestly not professional at all. Communication was not good, and I never had a real interview, just told to give them my food handlers', ID, and availability. For a good week or so, I was left confused and with zero information until finally she told me that she was waiting on my uniform when I asked for an update. I was never told I was hired but I thought maybe there were other factors to that. My parents thought of that all as a red flag, but I thought hardly anything of it. Until I started working there. My first few shifts went great, I was having a decent time and working efficiently. Then comes last week, Sunday. Everything was going well until my manager at the time told me I was going to take drive through orders. I let her know that I had never done that and she said she would help me out. I had never even shadowed anyone on it. Here comes the first car and she's GONE. I got scared and I didn't know what to do. I tried my best but the lady on the other side was getting irritated with me and I could hardly understand her. Then the line went quiet, and I started to panic. The manager eventually takes over from the other side and another one helps me out. The first one, let's call her M, comes over and tells me that if I can't handle this job then I can go home. I explained to her that I didn't know what I was supposed to do and that she just left after telling me she'd help me, and she acted like I was an idiot and told me she had to help someone else. The other person had been working there a lot longer than me and they could have had the other manager help him if she was supposed to be working side by side with me, not just leave me alone and automatically expect me to handle this new task. The other manager ended up taking me off of drive through and told me to take a moment, drink some water or something, calm down and come back. I ended up coming back to shadow one of my coworkers who, by the way, is EXTREMELY nice. The rest of the day went smoothly so I thought that might be the end. I was off the next two days. Then, I come in for the new schedules only to find out I was completely unscheduled for the whole week. The store manager was on vacation, so I had no way of contacting her and nobody told me why I was unscheduled. I came in yesterday to find out that the store manager was back and she explained to me that she was nervous about scheduling me. Apparently, she had been told that I was really easily stressed out and went as far as to scream when someone simply tapped me on the shoulder. I had one singular mini panic attack, but I absolutely do NOT remember making any loud noises like that. So, we went back and forth a little (respectfully) and she made sure I was okay to continue working there and scheduled me for today.
Today. Was. Fucked. Genuinely. They treated me like an idiot the entire time. It started out okay, but then they started expecting me to do multiple tasks at once. One manager, J, was rushing everyone and would yell, "EXCUSE ME, EXCUSE ME," if you were accidentally in the way for a second too long. Like, not even a respectful, "Excuse me," or anything. No. He was genuinely being disrespectful as hell. Then, it started getting worse. There was a moment where I had come back in from handing out an order to a parked car and I was restocking the tray with sauces. After I had done that, I turned to the side to scan what needs to be done. I hadn't even been standing still for two seconds when, "What are you doing? Why are you standing still? You were just staring at the tray. Go do something. There's trash on the floor. Go pick it up or something."
Cool. Okay. I go to start sweeping. Then, store manager starts yelling, "PARK. PARK. PARK." I didn't think she was talking to me because usually they say that to people in drive through when an order isn't ready and they need to park the car. She looks at me, "PARK. IT'S PARKED." ???? Cooool, why are you telling me this? There are two bags of food on the table, usually meant for drive through to hand out the window. "I PARKED THE CAR. GO AND HAND IT OUT TO THE CAR." Ok. Sorry. I didn't fucking understand why you were just shouting the work "park" over and over again. I told her I was sorry and that I didn't understand her and she makes a mocking motion. I mentioned that they were stressing me out as I left, mostly under my breath, and she tells me that I can easily go home any time I want. The fuck? I told her it was fine but that I physically can't do multiple tasks at once. Later, I was trying to get a soda for a curbside order. The store manager freaks out on me and tells me that she needs to use the machine herself and gets mad at me for "messing something up." Then, as I was leaving with the soda, "Why can't she just get cups for them?" Hoe I can't just give curbside empty cups. Later, I learned that they just wanted me to fill drinks up at lobby. That wasn't how you originally trained me but ok, I guess. I'm not going to fight back on that one. Another moment, I was completing an order of ice cream cones and store manager tells me to hand out an order. I told her I was in the middle of something, and she said she had it. She in fact didn't. By the way, she could have easily handed out the order because it was two steps away and she ended up in that spot anyways. There were multiple moments where I'd be filling out orders because I didn't have anything else to do and they were gone from that spot anyways, then I'd get yelled at to do something else. Cool. Then, later I hear the same lady complaining about how no one's filling orders and that she shouldn't have to do them herself. Um??
After lunch rush started slowing down, J comes up to me and tells me to pack the pies. I told him I had never done that, "What, you don't know how to assemble boxes?" and he talked to me like I'm an idiot and pulled me to the side. He acted like TRAINING THE NEW KID was a BURDEN. I'm SORRY that I had never done this before. It sucked because it was a lot easier than I thought it was supposed to be, but then again, I had never even seen anyone do it before and I was salting fries when he had asked me to. This entire shift, they genuinely treated me like an idiot. It wasn't necessarily just me, but God DAMN I felt targeted. I told my mom about today. She used to work as a manager at my exact location. She wasn't happy about how they're treating new hires. I was told to either start applying to new jobs or maybe even just transfer to a separate location. Me and my dad, however, agreed that maybe they were just having a bad day and to wait it out a few more shifts and see how things go. I'm still figuring out my direct deposit, anyways, and I can't transfer locations until I get my bus pass renewed. Honestly, though, today was genuine bullshit and I swear to God if they try to leave me unscheduled again or anything, I will fucking crash out on them. </3
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totallyawesomename
From what it sounds like you handled the situations extremely well and professionally hell yeah gng. Hoping you do have much better shifts going forward
Stg they better cus I ain't gonna take shit for much longer
by _.SleepingWillow._; ; Report