old ladies are scammers too

I work in retail as the manager. My boss recently made the decision to close down us and other stores sadly. We're not allowed to process returns since we're closing and the company wants to make as much money as possible because they're greedy. I'm also feeling bitter since I'm about to loose my job and now have to job hunt all over again URGHHH.  Alright now for the story time. 

Old lady walks into store with our store logo on the bag and she immediately asks for the manager. This old fart says she got something from yesterday but pulls out a receipt from a month ago and wants to return the product that she doesn't even have. She literally wants to return some broken necklace and her receipt doesn't even have a necklace transaction PFFTT. Okay so if I wasn't in a pissy mood I probably would've followed protocol and just called the police, but nahhh. I didnt say anything and just processed it. She had the audacity to make conversation too and I just gave her one worded answers, went on my laptop and didn't make eye contact. 

I really wished I had her phone number or email on file from her card, but there wasn't urgh. I wanted to prank call her and said her fridge was running or something (I'm not that mean)  

Something about these old fart fucking scammers is that they like sound so grateful to you too and like so joyful. I hope she wets her bed and bathes in it. 

Have a nice day yall! Except for that old fart.