Why peoples nowadays takes opinions as threats or hateful words?

For context, i saw a game dev's short video about their game progress. It's a cool game because for me, the style and stuffs are interesting. The only thing that's makes me uncomfortable are because they put each building distance are a bit too close (i have claustrophobia). Then i put my comments like "I think i have claustrophobia because the distance between building are too close". It even got liked by the developers! Which that means, they take it as some kind of critique.

But then, there is one random person reply and said "don't listen to this kind of peoples. they won't make your game any good. trust me". I feels like "what" then replying back "i never said devs should change his game to comfort me. A good game developer is the one who listen and consider any each opinions, not reject not accepting it blindly".

And back to the topic, i was upset because it seems people are just hate getting neutral opinion. It ironic for myself too because... i also takes that random person's opinion as something hateful. I'm glad the developer are not like him, but still, that act just trigger my memories where anyone in centralized social media become enemy each others because they simply don't agree with each other's opinions. religion, politics, heck even in art community there is drama everyday, where it shouldn't happen. Do people already leaving "the peace of accepting each other speechs and move along"?